This is an error resulting from the Google Play Store process in charge of downloading and updating apps.
I use a phone which is Android11 cannot download the APP, but another phone which is Android10 can download the APP. Scroll down and tap on the Google Play Store app The APPs min version is API21(Android5.0) and target version is API29(Android10).All Republic Wireless phones running Android 4.4.4 KitKat or higherįirst, ensure that the google account you are using in the Google Play Store, is not a restricted account (e.g., a work or school account) For the phones running Android 4.4.4 Kitkat through to Android 7.1 Nougat:.Unable to update an app in the Google Play Store."Error retrieving information from server.To do this, go to Testing > Closed testing, click on your test track, and go to Countries / regions to add countries and regions. If your app is completely new, you may need to make your app available to your country/region. Make the release available in at least one country If you need more help setting this up, you can refer to Googles guide on creating testers here. Press that button and your user will be able to make testing purchases on your testing device. Opening the link in the browser will show a web similar to this, with a become tester button. You must open one of these urls while signed in with the Play account you're testing with.
Make sure that the test device has a PIN, and that the device is logged into Google Play Store. This may manifest in a cryptic "Something went wrong" message. There are cases where a test user may be allowed to purchase consumables, but not subscriptions, if the test device does not have a PIN. This will cause you problems since Google Play Services uses the application ID to find your in-app purchases. Often developers will use a different application ID for their test builds. If you don't complete this step, products will not load. The problem is not temporary, it still does not go away with the passing of the days: It’s been 2 days and I can’t update the app on play store. Opening the opt-in URL marks your Play account for testing. You can send the URL to your device via email, for example. Open the Opt-in URL in your testing device (or any browser that’s logged in with that testing user) to make the user a tester. Go ahead and create a list and name it Testers.Īdd again the email account you are using in your testing device to the list of tester emails, press Enter, and click Save changes
When creating the closed track, you are given the chance to create a list of testers. If you haven’t created a closed track yet, you can create one in the Closed testing section of the Testing menu. You are going to need to publish a signed version of the app into a closed track. Create a closed track and add a tester to it
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